WISAM Virtual Conference - FAQ

  1. What is a virtual event? A virtual event is essentially an event that you can attend from the comfort and convenience of your home, office, or wherever else you can think of, through your personal computer or mobile device. Think of it as attending the WISAM Annual Conference, but with the ability to engage with the presentation without having to travel. We are bringing two worlds together for a shared unique experience!
  2. How do I register for the virtual conference series? Register for the virtual event by selecting one of the registration options that best suits you.  WISAM members and non-members have different price ranges. If you have additional questions or are unsure which best fits you, please email us
  3. When will I receive the instructions for attending the virtual event? WISAM staff will contact you and make sure you are prepared for this unique experience and will send you the necessary instructions within a couple of days of the event date. Make sure that the email address associated with your registration is accurate and up to date so that there is no delay in receiving our communications.
  4. Can my computer or mobile device handle the virtual event? Most up to date computers and mobile devices such as laptops, desktops, and handheld tablets are capable of running the virtual event for you. Feel free to double check your internet browser, internet connection, and network settings to be sure they are optimized for your viewing experience.  Please download the Whova event application prior to the day-of the event. If you need further assistance in order to get ready for the virtual event, please contact us. 
  5. What do I need to do on the day of the virtual event? One day prior to the event, you will receive a reminder that will look a lot like the initial virtual event email that you will have received a couple of days prior to the event. Whova, the virtual event app, will contain all of the links needed to view the live presentations. Presentations for the day will run in the order listed on the schedule. Each presentation will end with final Q+A before the next speaker begins their presentation. 
  6. Do I have access to all of the educational sessions? By registering for the virtual conference, you will have access to both Friday and Saturday sessions.  It is up to you to decide which sessions interest you and to attend those sessions as desired. You may attend as many or as few sessions as you want. 
  7. Will I be able to see the presenters for each session? Yes. You will be able to see all general/ educational session speakers along with their presentations. You will also see the moderators. All attendee video/audio is muted. 
  8. How will I earn credit for the educational sessions? WISAM will be applying for CME credit through ASAM. See full statement on event page. To earn credit for any educational session you attend, you will have to respond to/ complete the evaluation (survey) provided.
  9. Can I ask questions during the educational sessions? We encourage you to send any questions you may have prior to the presentations. You may also ask questions at any time using the Questions + Answer feature that Whova offers.  This tool allows virtual attendees to pose questions from within the online conference and allows the panelists (presenters) and/or attendees to view questions from within Whova. The questions displayed will be monitored by the moderator for response during the live session or afterwards as a follow up.
  10. Can I share my virtual conference login information with other members of my team? For every paid registration to attend virtually, only one device (computer, laptop, tablet, phone) will be allowed to enter the virtual conference. The credits earned and the questions asked within that single login session are all tied to the account of the individual that purchased the virtual event.
  11. As a virtual attendee, how do I access my certificate and credits for attending the conference? For all the sessions that you completed all requirements for (completing the session survey), you will receive a certificate through WISAM. After the live conference, WISAM staff will send a certificate with the corresponding number of hours you have completed.

Wisconsin Society of Addiction Medicine

563 Carter Court, Suite B
Kimberly, WI 54136
P: 920-750-7727
E: WISAM@badgerbay.co


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